We’ve said it before and we’ll say it again, these days a cutting-edge transport management system (TMS) should actually be a transport management ecosystem (TME).
All data in a transport operator’s management system should always be up-to-date and available from one source. We understand that may seem an ideal world for some who may still have manual records but it’s perfectly attainable because, as those records are digitised, they also become available to any relevant users, always up-to-date and in real-time. In a modern transport management company, a TMS should be thought of as the heart/hub of a TME – one that supports all other company systems, providing pertinent data to the relevant people as and when they need it. This approach improves visibility, accessibility, transparency and delivery of information in real-time, greatly reducing the likelihood of errors.
A TME will allow information (including telematics updates) to be accessed from a central source, negating the need to find out which employee has a certain spreadsheet, for instance, and having to contact them separately which is both a time-consuming and expensive way of doing things in this day and age.
Another benefit of using a TME is that an operator may give a suitable level of access to external stakeholders, enabling them to acquire the information they need without having to go though a customer service department. That makes everything easier, quicker and above all cheaper for the operator.
Those are just a few of the examples of how a modern TMS such as our own CarrierNet delivers a complete, single platform transport ecosystem, part or all of which our customers can access anywhere, any time, via the internet.
If you’d like to know more or don’t believe this be done, contact Bashir Khan here and he will show you useful and profitable examples of the real-life delivery of information in transport management company.