Are you really using a genuine TMS?

The recent introduction of AI has made it easy for freight transport operators looking for a transport management system (TMS) to be swayed by some of its shinier add-ons, rather than focusing on its core functions. Seductive though AI may be, its less useful gimmicks should never supplant the requirements that are key for a true TMS, namely:

Understanding each operator’s individual needs - a cutting edge TMS should be easily configurable, producing workflows to meet those specific needs;

Simplifying planning and scheduling - making operations easy for planners so that repetitive tasks are automated, if not largely eliminated;

Managing documentation and compliance - ensuring that all relevant information can be retrieved easily and consistently, and sent to the correct place;

Providing clear communication channels - producing alerts and communications automatically and only whenever necessary;

Offering data insights that actually matter - pulling out relevant KPIs timeously, daily, weekly and so on;

Supporting user-friendly design and training - again, a genuine TMS should be proven easy to use, with full training support.

The key is that all the above will come as standard when a TMS is supplied by a proven-in-the-field provider. If a TMS provider cannot show their product working in an environment that mirrors yours, and can't offer a free-to-use Proof of Concept, then you may be buying something that is not fit for purpose.

If you don’t wish to waste your time and money on an inferior TMS, contact our own Bashir Khan here to set up a free, bespoke test of CarrierNet that suits your particular freight transport operation.

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